From Proscia’s early days, we’ve believed that pathology deserves great technology.
As cancer cases grow, the pathologist workforce shrinks, and diagnostic complexity rises, the demands on pathology teams continue to intensify. The professionals diagnosing disease need technology that meets their reality: dependable at scale and aligned with how they work to elevate their expertise.
In that context, I want to share that Proscia was named Global 2026 Best in KLAS for Digital Pathology in Europe—a practical signal grounded in customer feedback, not vendor self-reporting.1
How Best in KLAS is Determined
KLAS Research is the most respected independent analyst firm in healthcare IT, serving as an industry benchmark for nearly 30 years. Its reputation is built on a sustained focus on voice-of-the-customer research.
KLAS synthesizes what customers share into an overall view of their experience, organized across six pillars: Product, Operations, Loyalty, Relationship, Value, and Culture. Together, these pillars go beyond software performance to map to the operational realities of deploying and running enterprise technology.
Each year, KLAS applies this methodology to determine Best in KLAS winners across dozens of categories.
Within this framework, our customers told KLAS that they trust Concentriq to support primary diagnosis—a confidence reinforced by Proscia’s strong partnership during implementation and beyond. They also emphasized that Concentriq is built for scale, citing interoperability and ecosystem choice as key strengths.
The Human Work Behind Every Diagnosis
We value voice-of-the-customer research because it captures what matters in practice and brings us back to the people behind the work. As pathology’s role in precision medicine expands, teams are navigating rising complexity with an already stretched workforce. In turn, the demands behind every diagnosis are intensifying.
Reading cases today means shouldering more. More information to reconcile. More coordination across teams and sites. More downstream decisions tied to what you see. And always, a patient waiting for clarity.
The expertise remains unchanged. The strain comes from everything around it: growing case volumes, a more complex menu of tests, an expanding portfolio of AI applications, and tighter timelines—plus context chasing, workarounds, broken handoffs, and delayed second opinions.
We started Proscia with deep respect for the people delivering the answers that guide patient care. Precision medicine has raised the stakes and made our responsibility clearer. We must elevate the human judgment at the center of diagnosis and reduce the friction that pulls attention away. Concentriq is how we put that into practice, enabling primary diagnosis at enterprise scale, centralizing data and AI-driven insights, and helping pathologists stay focused on what’s most important: the patient.
Raising the Bar
To every customer who took the time to share candid input with KLAS, thank you. Your feedback shapes how we prioritize, how we build, and how we show up as a partner.
To the pathology and laboratory leaders who engage with us every day, thank you as well. The questions you ask, the standards you set, and the realities you share keep our work grounded in real-world practice.
Recognition is meaningful, but it doesn’t change our work. If anything, it adds momentum. We treat customer input as fuel because it shows us what’s resonating day to day and where we can keep improving.
Just as important, we’ll keep listening, not only to what’s working, but also to what teams need next as implementations scale and requirements evolve. That’s how progress happens for pathologists and laboratories, and for the patients who depend on them.
If you’re evaluating digital pathology, we’re happy to share how customers assessed us across KLAS’ pillars or connect you with a customer reference site.
We’ve also prepared a comprehensive buyer’s guide to help you define requirements across workflows, integrations, hardware, AI readiness, and more. You can access it here.
References
1. 2026 Best in KLAS Awards: Global Software Report
